No. You may complete your purchase as a guest. Creating an account is optional and allows you to track orders more easily.

Find the desired product and add it to your cart. The cart may contain available products as well as pre-order items. The cart is located in the upper right corner of the page and shows the number of added products.

After adding all desired products, click on the cart and choose either “go to bag" or “checkout.”

“Go to bag” willl take you to the full cart overview where you can change quantities or remove products.

“Checkout” takes you to the payment process where you can choose the delivery and payment method, and enter billing and shipping details. If you choose card payment, by clicking “pay now” you will be redirected to the CorvusPay interface to complete the purchase. Clicking “complete payment” is the final step of the webshop purchase process.

If you choose payment via in bank deposit, you must complete the payment directly to our bank account. Please use your order number as the payment reference. This is the final step of the webshop purchase process.

You will receive an email confirming that your order has been received.

Certain A’MARIE pieces are available for pre-order.

This means the item is either temporarily sold out or produced exclusively for you from available fabric.

• Estimated delivery time: up to 14 business days
  
• Full payment is required at checkout
  
• Pre-order items are eligible for return
  

You will be notified via email once your order is ready for shipment or collection.

If your order has not yet been processed, modifications or cancellations may be possible.Please contact us promptly at: [email protected].

You may subscribe via our webshop by entering your email address in the newsletter field.

Upon confirmation, you will receive a one-time 10% welcome code valid for your next purchase at www.amarieofficial.com.

You may unsubscribe at any time via the link provided at the bottom of each newsletter email.

After your order has been shipped, you will receive a shipping confirmation email with a tracking number.

You can track your shipment via GLS parcel tracking once the package has been handed over to the courier service.

If you have not received your order within the expected timeframe or if the package arrives damaged, please contact us immediately at [email protected] so we can check the shipment status with the courier service.

A'MARIE offers delivery via GLS courier service (for Croatia) and Eurosender (for international shipments), as well as in-store pickup.

We offer free in-store pickup in Zagreb:

• Location: A'MARIE, Gundulićeva 19, 10000 Zagreb
  Procedure: At checkout, select “Pick up.” Please wait for the “Ready for pickup” email notification before coming to the store.

All orders are processed and prepared for shipment within 1–2 business days (Monday–Friday, excluding holidays). Orders received during weekends or holidays are processed on the next business day.

Once the courier service collects your package, you will receive a tracking number via email.

Delivery times:

• Croatia: 2–5 business days
  
• European Union: 3–10 business days
  
• Rest of the world: 5–15 business days
  

During special sales periods (Black Friday, Christmas, New Year, Easter), delivery times may be extended.

If your order has not been delivered within a reasonable timeframe, please contact us at +385 912011221 or [email protected].

1. Croatia

Shipping: €7.50
FREE SHIPPING for orders above €149.00
Delivery: 2–5 business days (delivery to islands may take longer)

2. European Union
Shipping: €15.00
FREE SHIPPING for orders above €249.00
Delivery: 5–10 business days

3. Bosnia & Herzegovina, Montenegro, Serbia:

Shipping cost: 15 EUR (Fixed rate)

No free shipping threshold.

For orders shipped outside the EU (including Bosnia and Herzegovina, Serbia, Montenegro, UK, USA, etc.), shipments may be subject to import duties and taxes upon arrival. All additional customs costs are borne by the recipient.

A’MARIE has no control over these charges and cannot predict their amount. Please contact your local customs office for more information before ordering.

For customers in the Republic of Croatia, the following payment methods are available: direct bank transfer, general payment slip, credit card, debit card, and cash on delivery.

For international customers, payment is available exclusively by credit and debit cards. The customer bears the currency conversion costs.

Installment payments are available for customers in Croatia:

• Zagrebačka banka, Privredna banka Zagreb, Raiffeisen Bank, Erste Bank
  
• Visa, Visa Premium, Maestro, MasterCard, Diners Club, Discover, DinaCard
  
• Number of installments: 2–12
  
• Minimum installment amount: €50.00
  

When entering the cardholder’s details and card number, the system automatically recognizes whether installment payment is available and allows you to select the number of installments.

For faster and easier checkout, we also support Apple Pay and Google Pay.

Once you complete your order, authorization will be requested to verify the validity of your card and the availability of funds. However, the card is not charged at that moment.

The actual charge occurs when your order is processed and shipped. You will receive a shipping confirmation email once this happens.

You can return any item purchased on amarieofficial.com within 14 days of the delivery date. To be eligible for a return, all items must be in their original condition, unworn, unwashed, and unaltered, with all original tags and accompanied by the receipt. Please fill out the Return Form included with your order.

Products made to measure or customized specifically for you cannot be returned.

We do not offer direct exchanges for different models or colors. If you want a different item, please return the unwanted product for a refund and place a new order.

A’MARIE does not cover return shipping costs unless the product is defective or an incorrect item was sent.

Please contact customer service at +385 1 4873524 or [email protected] so we can correct the mistake and arrange shipment of the correct product.

Refunds will be processed within 14 days using the same payment method used for the original purchase (refund to card via CorvusPay system).

If you receive a defective product, you have the right to file a complaint within the legal period in accordance with consumer protection laws.

Complaints can be sent to [email protected] or by mail to:

AMARIE DIZAJN d.o.o., Gundulićeva 19, 10000 Zagreb, Croatia.

We will respond within 15 days of receiving your complaint.

If the complaint is justified, we will replace the product or refund the full amount including shipping costs. If the complaint is not justified, the customer bears the cost of return shipping.

We are liable for material defects that appear within 2 years from purchase.